So, I’ve noticed that the WaniKani community works just fine when I’m on a computer, or on my iPhone when I’m using WiFi. However, when I’m using data, recently the forums haven’t been loading and just say “Safari cannot open the page because it could not establish a secure connection to the server”, even though I can access any other website just fine over data. Does anybody know how to fix this, or if this is a thing on my end, WK’s end, or Discourse’s end? Thanks!
No clue! Good luck!
I’m posting right now from my iPhone on data.
Maybe try toggling airplane mode on and off?
Hey, that worked! wow I’m incredibly dumb for not thinking to do that before
But thank you! I appreciate the help
No prob. I don’t know why but that always fixes issues for me when similar situations happen. Even if it’s only affecting what looks like one site.
What network are you on? It came up on the Discourse forums that many people on AT&T are having issues on several Discourse forums.
Yup, I have AT&T. Not sure exactly why it wasn’t working, but good to know that it wasn’t just me
Yeah, it’s really strange. Discourse said that we (users or WaniKani staff) would need to open a support ticket with AT&T. Not that I expect much would come from it.
It’s the first we’ve heard of it. My guess would be that AT&T updated/broke their SSL certificate chains somehow, and that turning airplane mode off/on grabbed the fresh chain. If it keeps up let us know and we’ll reach out to Discourse. Like @seanblue said, though, I don’t know how much can be done with the corporate overlords at AT&T the support channels we have.
That could explain the difference for me. I have Verizon.
It’s been broken for me for the last two days straight now. Discourse already knows and suggested affected users reach out to AT&T directly and escalate the issue to them. I’m not sure reaching out to Discourse again will help.
Someone from Discourse suggested the same thing basically. I might try contacting AT&T, but I honestly don’t even know how to explain it to them in a way they’ll understand…
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