I’ve been away from WaniKani for about two years. Signed up for premium again on January 3rd, and couldn’t make sense of anything at my level because I’ve been away so long.
I tried to reset my level back to the start, it said it sent a confirmation to my email address but it didn’t come through, it’s not in my spam folder either.
After about ten times trying to resend the email I decided to contact WaniKani support though the online form - no response.
On the 12th I sent an email to firstname.lastname@example.org, listed on the contact page - no response.
Is anyone out there? I haven’t been able to use the site at all since I paid because frankly I’ve forgotten absolutely everything.