Where is my congrats e-mails?

Hi, Everyone,
I am in level 26 now. I used to receive a congrats e-mail with funny GIF when I enter a new level, but I don’t receive them anymore since level 24. Is it a common thing or only me? Is there a problem with the system or what?. May be it is an unnecessary thing to ask for, but It means a lot for me. It is a source for encouragement to me. I am afraid that I don’t get them anymore because my kanji level is decreasing as recently I feel stressed and I don’t have enough time to study hard.I need help please.

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