Edit: Problem resolved. I was doing reviews over and over again instead of lessons because I didn’t know how to access them. I’ll edit my post to help in case anybody else has the same issue as me.
I signed up about two weeks ago and did the first level of radicals. I passed them several times, most often perfectly but I made a few mistakes here and there. For instance, I put Sword instead of Power a few times before correcting straight away.
Unfortunately I keep getting thrown back into apprentice territory meaning I have to do all these radicals again in every reviews rather than being able to unlock new material.
I made the above mistake because I’ve spent 5 days waiting for the review to open. I had all the first set of radicals at Guru level before doing it. Now after forgetting two of them the ‘game’ stalls me.
In the meantime I’m learning the kanji by looking at them on the kanji page (https://www.wanikani.com/kanji?difficulty=PLEASANT). The system won’t quiz me on any of these though because it thinks I haven’t proceeded past the first set of radicals.
Whilst I’d love to subscribe this is really off-putting and maybe broken. Is there something wrong?