Is this really a counter? Can it be used to say how many rooms there are, as a normal counter would be? Would it be used in the sentence “This hotel has 300 rooms”?
The three examples on the page for this vocab all give specific room numbers, rather than numbers of rooms, but that’s not counting, that’s numbering. If it is a counter, could an example of it being used that way be included?
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The kanji 号 as number here means more as in a tag number of sorts. It’s like if you take a waiting tag at your local butcher’s to see when your turn is, or a house number, room number etc.
It is not necessarily the number of rooms here, as it is the number tag of the room you’re talking about.
To have an actual counter for rooms, you could use 部屋 (へや), as in この家には寝室が３部屋あります。
More information can be found in this article about counters:
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You’re correct, it’s not actually a counter word like 人 or 台. Usually Kristen takes care of such mistakes, but she’s gone so… 
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Oh I didn’t know she left 
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It’s not really a counter, no. It’s used to refer to specific room numbers. They accept suggestions/bug reports via email (hello@wanikani.com), they’ve always been receptive to these reports, and often change things based on feedback.
Big oof 
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Thanks everyone. I don’t know who Kristen was, so all that means nothing to me! But, I think I will e-mail them. Counters apparently serve an important grammatical function in the language, so it seems sensible to correctly identify them. Otherwise you’d be doing something similar to verbing nouns (that one doesn’t count) in English.
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Looks like @jneapan already mentioned it, but just shoot us an email! Don’t worry, we still fix mistakes, review suggestions, etc 
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Email offers no transparency. It’s communication only between one person and the WK team. Other people can’t give feedback or track how long an email stays unanswered or how long it takes for the mistake to be corrected.
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I mean, people can post the email they get on the forums if they want. Main thing is our ticketing system is all email, so that’s how we keep track of everything. Forums—we’ve never really created processes for. I think when we finally get a CS person hired we’ll do better tracking issues in the forums, but for right now, email’s the way you can be sure 100% (maybe 99%?) we see things right now. Not ideal, but we’ll get a little better at issue tracking on the forums once we hire someone, I think. Sorry @plantron, I know it’s frustrating and a long time coming!
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