We’re working on a few updates to the subscription and billing pages. As part of that, we’ve decided to have our payment processor, Stripe, deliver the emails related to, well, payments. We’ve been using them to deliver our receipts for a while, so the emails should look familiar.
For upcoming billing reminders, expiring card reminders, and failed payment notifications, you’ll see emails that look like these:
There are some changes to credit card processing happening in Europe, specifically, supporting strong customer authentication. For any transactions that require your approval while you’re away from WaniKani, you might also get some email notifications prompting you to take some action. Those are from us, even though the confirmation is going to happen on Stripe’s website. The whole process will look something like this:
Not for now. It’s something we’ve been tossing around for a while and something we definitely want to do. But. The engineering effort is considerable, at least to make it a nice experience and work reliably for subscriptions.
So, it’s on our list, we’re making incremental changes to support it, and we’ll make a big announcement when we get there.
I just got an an unsuccessful payment reminder (I fixed it) and I kind of prefer the way that looks over these new templates. The sad looking crabigator holding a big X is quite cute and I thought it matched the personality of the site.
Can we please get an option to close these banners with an X button?
This update doesn’t even affect lifetime subscribers, but it’s still going to be stuck on our homepage for however many weeks it’s going to be up… it’s really obnoxious.
I’m tempted to just block the element with uBlock Origin, but then I might not be alerted of a different update later that I’d actually want to know about.