I’m having an issue on one particular laptop where some of my items from my lessons/reviews aren’t submitting.
For example I just completed a batch of 5 reviews (all passed), however when I go to the review summary I get the message that there are 2 new reviews and they are the items I just completed. Doing these 2 items over and over yields the same issue.
I’m guessing it’s related to my local environment as opposed to a WK bug as it doesn’t happen on another PC. Just looking for some suggestions of how to fix as it’s driving me nuts.
I’ve disabled all external scripts but that hasn’t helped. I am on a VPN for work, so just wondering if that may have something to do with it.
Can you list the items here? I recall some sort of bug with only certain items
It’s been happening for a while now across different items so I’d be pretty surprised if it were related to the item itself.
Weekday and Product were the two giving me grief today.
If an item fails to submit, it will remain in your queue. Maybe over the VPN some submits are failing. If you open the dev tools (press F12) and click on the Network tab before you start a session, I think you would find (after scrolling back through the network requests) that the specific items that are repeating had failed to submit. If you want to investigate that, you must open the dev tools at the beginning of the session, because it doesn’t start logging network transactions until you open the dev tools.
Thanks for the advice.
So I monitored the dev tools whilst goin through my reviews and lessons. Seems that upon completion of an item a process is submitted. I can see that some of the items are sitting in a pending state for quite a long time (i.e. 5 or 6 seconds) before completing (due to the vpn). I suspect that if I wrap up the session before the individual item has completed then it is never submitted.
Looks like I just need to pause for a while before wrapping up my session.
Thanks again for the suggestion!
It supposedly tries to upload any previously unsubmitted items as soon as you go to the review page. I wonder if that mechanism isn’t working.