this is great in theory, but not so helpful if you’re actually trying to communicate with someone, since what they understand is just as important as what you mean
I’m with @pm215 on this. the word itself is commonly used as an insult, and the particular paragraph in which you used it pretty strongly implies that you thought the staff know about the issues but don’t care, aren’t willing to fix them and should feel guilty about it (that’s the most common way of interpreting the text, it doesn’t matter if that’s how you intended it to convey).
and I say this as someone who’s proud of my laziness…
Hey! Sorry I just saw this. I obviously don’t hang out on this forum frequently enough…
I never meant to imply that the responsibility for a miscommunication lies entirely with the listener. I am sorry for inadvertently causing all this drama. I clearly didn’t express myself in a way that was appreciated, so regardless of my opinion and approach to communication, I’ll take 100% of the responsibility for the miscommunication myself hope this resolves the issue!