Items not moving out of review pool after doing them

WaniKani Bugs & Errors
#15

Most people trying to explain the situation to me or anybody else who’s affected seem to have a very different idea of what’s going on. I have over 150 reviews ATM, which is not okay (They should be at less than 50 based on how many I’ve done). They do NOT disappear if I wait long enough. Also, say I do 40 reviews out of my 150 review pile, then I get tired and do something else… you know what’s gonna happen. I start doing the same 150 reviews again and have no control over which ones appear.

Saying ‘you don’t have to do them’ is not helpful. I DO have to do them. :confused:

#16

Can you check your PM?

#17

Currently trying to debug this further with Viet, guys. I think it’s affecting my Master items. Not 100% sure if it’s only Mastered items, though.

#18

Same. All the items that go to Masters pop up again and again. Can’t say if it’s only Master either, but it looks that way.

/Edit
Nope. There are others too. Just had several items I failed today, some moved to Enlightened, some got burned. They should be at Guru now.
One that got burned was the radical “farming”.

#19

Can you me a shortlist of items affected?

And are you using scripts?

It would help us tremendeously if you provide us some details so we can investigate this.

So far I have monitored and shared the results of several people’s sessions who say they have had issues and none of them exhibited any after going through them.

#20

I’m using Vivaldi.
I have no Wanikani related extensions, I use the following extensions: Adblock Plus, Amazon Assistant, Chrome Remote Desktop, CookiesOK, Disable HTML5 Autoplay, Ecosia, Enhanced Steam, Habitica, Page Monitor, Pinterest Save Button, Reddit Enhancement Suite, uBlock, URL in title.
I also have the android app on my phone, but I rarely use it. Didn’t use it today.

Some burned items I could recall from today that I encountered at least twice (some of them I failed the first time) as follows.
部屋 (room)
睡眠 (sleep)
意 (idea)
農 (the radical “farming”)
段々 (steps)
残 (remainder)

#21

Thanks for the info.

Your browser extensions are fine. I should have prefaced asking if you were using any third-party WaniKani specific extensions.

#22

To be precise: I have two installed (Wanikanify and Wanikani Notifier), but they are NOT enabled and haven’t been for some time.

#23

I’ll be able to do some more work and checking things from my desktop in a couple of hours (or maybe sooner). I’m out right now.

#24

I am doing the same reviews now for the third time. If you can not find the problem just rollback the servers to a state where this problem was not present.

I guess there are more than enough people facing this sort of problem.

#25

PS: And please deactivate the 24 hour cooldown for the vacation mode until this problem is fixed…

#26

If they changed the form of data in the database, rolling back could actually risk more problems.

#27

Hey Luke, do you know which vocab/kanji/radical items are coming back to you? Or can you say which SRS levels you’ve seen come back? In my case, pretty sure I’ve been seeing items I Master again on subsequent reviews.

I’m at home now and ready to do some reviews to do more testing and hopefully find the problem.

#28

Yeah, there’s actually been a number of bug fixes in the past few days that would make a lot of things a lot worse for a lot of people.

#29

I finally had this happen to me. Reviewed 毛糸 and got it wrong. It came back in less than 15 minutes. Of course I got it right that time, and it ended up burned. This time it’s no big deal because I don’t think I’ll need 毛糸 much, but I’d rather not falsely burn items.

#30

We figured out the root issue which affected majority of the users who reported it here and via email. Lots of red herrings tossed in, but we were able to trace the bug. The TL:DR of it is the bug affected those who were off vacation mode recently. We pushed out the fix earlier today and let it sit for a while. So for those who were on vacation mode recently and experiencing this, no more repeats!

Reviews Problem
#31

@viet Once everything settles down, I’m sure many people would appreciate a detailed explanation about what the original enhancement was and how it, and any other preexisting issues, led to these series of bugs. At the very least, the software engineers (like me) would probably find it interesting.

#32

i-hate-vacations-if-you-can-build-buildings-why-sit-on-the-beach-quote-1.jpg540×660 31 KB

#33

I did the Kanji 耳 now for the 3rd or 4th time, always said burn but it is still not burned?

Guys you need a beta server where you test all your updates before release.
Maybe you can offer a beta subscription which is cheaper or free where some users test your code beforehand.

#34

I am still getting repeats and “reviews available” after completion